Privacy Policy

We collect information to provide better learning experiences and improve our services.

1.1 Information You Provide Directly

• Name or nickname
• Email address
• Account login details (if applicable)
• Learning preferences (language level, lesson progress)
• Messages, feedback, or support requests

1.2 Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and interaction data
• Date and time of access

This data helps us understand usage patterns and improve platform performance.

BongGo uses Artificial Intelligence (AI) to enhance learning experiences.

2.1 AI Audio Features

• AI-generated voice is used for pronunciation, lessons, and listening practice.
• User inputs may be processed temporarily to generate audio responses.
• We do not use your data to train public or open AI models.

2.2 Future AI Video Features

• AI video content (avatars, animations, or explanations) may be introduced in the future.
• These features will follow the same privacy and data-protection principles outlined in this policy.

All AI processing is performed solely to deliver educational functionality.

We use collected information to:

• Provide and personalize learning content
• Enable interactive lessons and progress tracking
• Generate AI-based audio (and future video) lessons
• Improve platform performance and user experience
• Communicate updates, support messages, or important notices
• Comply with legal obligations

We do not sell or rent your personal data.

We may use cookies and similar technologies to:

• Maintain session functionality
• Analyze traffic and usage trends
• Improve site performance

You can manage or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

We may share limited data with trusted third-party service providers only when necessary, such as:

• Hosting and cloud infrastructure
• Analytics tools
• AI service providers

These providers are contractually obligated to protect your data and use it only for the intended purpose.

We implement reasonable technical and organizational measures to protect your information, including:

• Secure servers and encrypted connections
• Access controls and data minimization
• Regular system monitoring

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain personal data only for as long as necessary to:

• Provide our services
• Fulfill educational and operational needs
• Comply with legal obligations

When data is no longer required, it is securely deleted or anonymized.

BongGo is designed for learners of all ages, including students. We do not knowingly collect personal data from children under 13 without parental or guardian consent.

If you believe a child has provided personal information without consent, please contact us and we will take appropriate action.

Depending on applicable laws, you may have the right to:

• Access your personal data
• Correct or update information
• Request deletion of your data
• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

This Privacy Policy is compliant with:

• Information Technology Act, 2000 (India)
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

We handle personal data in accordance with Indian legal requirements and globally accepted privacy standards.

If you access BongGo from outside India, your information may be processed and stored in servers located in India or other jurisdictions with appropriate data-protection safeguards.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Continued use of the website after changes indicates acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

• Email: support@bonggo.app
• Website: https://bonggo.app